Full Stack Engineer, AI Platform Job at Ujet, Remote

  • Ujet
  • Remote

Job Description

About Us UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world. Learn more at ujet. cx . About the Team You’ll join UJET’s Data and AI engineering organization, working at the intersection of full-stack product engineering, data systems, and AI-enabled customer experience. Our teams build and support the data platform, analytics foundations, AI integrations, virtual agent capabilities, agent assist experiences, and conversation intelligence systems that power UJET’s next generation of customer experience products.

This is a great role for an engineer who enjoys moving across the stack, learning quickly, and turning ambiguous product and data problems into reliable, production-ready systems. The Opportunity We’re looking for a Full Stack Engineer, AI Platform to build the internal products and infrastructure that enable teams to create agentic applications. In this role, you’ll develop full-stack tools, services, APIs, workflows, and platform capabilities used by engineers and product teams building with AI. You may work on developer interfaces, agent orchestration, model and tool integrations, evaluation systems, observability, prompt and context management, reusable components, and deployment workflows. You should be comfortable writing production software across backend and frontend systems, working with data, and learning new technologies as the problem demands. Success requires strong engineering fundamentals, curiosity about rapidly evolving AI systems, and a practical focus on making complex capabilities reliable and easy for others to use. This role is ideal for someone with strong Python and systems development experience, solid engineering instincts, and a demonstrated ability to take initiative in complex technical environments. Location: This role is US-based. We have a preference for someone who lives in Maine, while remaining open to strong candidates elsewhere in the United States.

Job Tags

Full time

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